We celebrated our Lead Technician Zac's workiversary last week, and we thought it was the perfect excuse to turn the spotlight on him. In this issue, we’re sharing a special 'Insider Scoop' Q&A so you can get to know the person taking care of your tech a little better!

Q: What is the one tool you absolutely could not do your job without?
A: A tiny crescent wrench I keep in my pocket. It's fully adjustable so I can use it on EVERYTHING, water lines, taking apart faucets and shower heads, putting new blades on our saw, you name it!

Q: What is your favorite type of job to work on?
A: Trim outs (that's when we install all the fixtures in a bathroom) because you can make it look all fancy and nice

Q: What's your go-to snack food?
A: I'm a gummy kind of guy. Sometimes during work we'll stop at 7-11 and Will will get food but I'll just pick up a bag of gummies

Q: What is your favorite local restaurant?
A: It's not really local since it's a chain, but my wife and I love the half apps at Applebees. I'm open to suggestions if you have any though!

Q: If you could travel anywhere in the world, where would you go?
A: I'd have to say Sweden for the snow, I love snowboarding

Q: If you were an animal, which one would you want to be?
A: A Mouse. No further context needed. Maybe a slight upgrade to rat

Q: What's the weirdest gift you've ever received?
A: Ever since becoming a plumber, the amount of plunger-related gifts is insane. I've got at least 3 mini-plungers now.

Here’s to many more years of Zac helping things run smoothly at JAD!